Data Retention Schedule

Account records

Kept while the account is open and for 24 months after closure, to handle disputes and re-registration checks.

Payment records

Retained for 7 years where tax and accounting law requires it. We store transaction references, never full card numbers.

Gameplay logs

Round-level logs are kept for 12 months for fairness audits, then aggregated and stripped of identifiers.

Self-exclusion records

Kept permanently in a minimal form (identifier and exclusion date) so that an exclusion cannot be bypassed by re-registering.

Support correspondence

Kept for 36 months, then deleted unless part of an open complaint or legal claim.

Who this policy is issued by

This document is issued by Bluetech Digital, S.L. (Unipersonal), Calle Gran Via 40, 8, Oficina 1, 28013 Madrid, Spain. CIF B16740300 / VAT ESB16740300.

Registered office: Calle Gran Via 40, 8, Oficina 1, 28013 Madrid, Spain. Company registration (CIF): B16740300. VAT number: ESB16740300.

Bluetech Digital, S.L. (Unipersonal) operates Spin Hub at spin-hub.live and is the data controller and contracting party for this service. Written enquiries: support@spin-hub.live.