Contact
Talk to a human
Support answers every message within 24 hours. Limit and self-exclusion requests are applied within one business day, ahead of everything else in the queue.
Account & access
Sign-in problems, age verification, closing an account.
Coin packs & refunds
Missing coins, duplicate charges, refund requests within 30 days.
Limits & self-exclusion
Session reminders, spend caps, cooldowns and permanent exclusion.
Data & privacy rights
Access, correction, deletion and portability requests.
Registered operator
Bluetech Digital, S.L. (Unipersonal)
Calle Gran Via 40, 8, Oficina 1, 28013 Madrid, Spain