Responsible Entertainment

Our position

Casino-styled play can be absorbing even without money at stake. We build for sessions that end well: no loss-chasing prompts, no fake near-miss celebrations, and no messaging that frames a purchase as recovering something lost.

Tools you control

Session-time reminders at 30, 60 and 120 minutes; daily and monthly caps on coin-pack spending; a 24-hour to 30-day cooldown; and permanent self-exclusion that survives re-registration.

Signs worth noticing

Playing longer than intended, buying coins to keep a session going, hiding play from people close to you, or feeling low after a session. Any of these is a good reason to use a cooldown.

Independent support

BeGambleAware (begambleaware.org, UK), the National Council on Problem Gambling helpline 1-800-522-4700 (US), and Gambling Therapy (gamblingtherapy.org, international) offer free and confidential help.

Who this policy is issued by

This document is issued by Bluetech Digital, S.L. (Unipersonal), Calle Gran Via 40, 8, Oficina 1, 28013 Madrid, Spain. CIF B16740300 / VAT ESB16740300.

Registered office: Calle Gran Via 40, 8, Oficina 1, 28013 Madrid, Spain. Company registration (CIF): B16740300. VAT number: ESB16740300.

Bluetech Digital, S.L. (Unipersonal) operates Spin Hub at spin-hub.live and is the data controller and contracting party for this service. Written enquiries: support@spin-hub.live.